Frequently Asked Questions
You’ve got questions, and we have honest answers. From ingredient purity to shipping details, find everything you need to start your ritual with confidence.
About Us
What makes us different?
Our products are rooted in Ayurveda and crafted using time-tested botanicals. We believe in clean, conscious care, free from synthetic fragrances, parabens, and harmful chemicals.
Are your products 100% natural?
Our formulas are plant-based and made with Ayurvedic botanicals. Where needed, we use a gentle, eco-certified preservative to keep products fresh and safe.
Products, Usage and Ingredients
What ingredients do you use in your products?
We use clean, plant-based ingredients—herbs, oils, and minerals—carefully chosen for their therapeutic benefits and sourced with integrity.
Do you use artificial fragrances or colors?
No. We avoid synthetic fragrances and artificial dyes. Our products are naturally scented with botanicals and essential oils.
Can I use your products everyday?
Yes, our products are designed for daily use and are gentle enough for all skin types. Just follow the recommended usage and see visible, lasting results.
Are your products cruelty-free?
Yes. None of our products or ingredients are tested on animals. We're proud to be a cruelty-free brand.
Can I use these products during pregnancy?
Our products are made with gentle, plant-based ingredients. Some botanicals and essential oils aren't recommended during pregnancy, so please check with your doctor before adding any new skincare or haircare product.
Hair and Skin Care Rituals
Can I use your products on sensitive skin?
Yes, our products are crafted to be gentle. However, we always recommend a patch test before full application.
Which product is best for acne-prone skin?
Our Spiced Aloe Vera Gel and Rose Aloe Vera Gel both calm inflammation and soothe breakouts naturally without clogging pores.
Do your products help with pigmentation or uneven skin tone?
Radiance Saffron Face Oil is rich in antioxidants that target dark spots and uneven tone, helping you achieve a brighter complexion over time.
Is the Rose Aloe Vera Gel suitable for sunburn or rashes?
Absolutely. It cools, calms, and hydrates irritated or sun-exposed skin gently and effectively.
What are the benefits of the Copper Ball for water?
Our Ayurvedic copper ball helps naturally purify and alkalize water while offering antimicrobial properties. Just drop it in your bottle overnight.
Will the Hair Spray make my hair greasy?
Not at all. Hair Sprays are non-greasy, lightweight mists designed to refresh your scalp and promote hair health.
Orders and Delivery
Do you ship internationally?
Currently, we ship across the USA. For international shipping, stay tuned, we’re working on it.
How long does it take to ship my order?
We typically ship within 1–3 business days. Delivery times vary by location but are usually 3–7 business days in the U.S.
How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email or SMS.
How can I contact your team?
You can drop us a message through our Contact Us page or email us at contactus@ruhessentials.com. We typically respond within 24 hours.